Privacy Policy

Last Updated: 1 June 2025

Mundi ("we", "us", or "our") is committed to protecting your privacy and handling your personal data responsibly in compliance with Rwanda’s Law No. 058/2021 of 13/10/2021 Relating to the Protection of Personal Data and Privacy ("Rwanda Data Protection Law").

This Privacy Policy explains how we collect, use, share, and protect your information when you access or use our website and services, including the purchase of event tickets.

1. Data Controller

For the purposes of Rwanda Data Protection Law, Mundi is the Data Controller of your personal information.

Contact Details:
Email: info@mundi.rw
Phone: +250 786 253 445
Address: KN 3 Road, Gikondo, Kicukiro District, Kigali, Rwanda.

2. Information We Collect

We collect the following categories of information:

a) Personal Data:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely via third-party services)
- Ticket purchase history

b) Automatically Collected Data:
- IP address
- Browser type and version
- Device identifiers
- Website usage data (pages visited, session duration)
- Cookies and similar tracking technologies (see Section 6)

3. Purpose of Data Collection

We collect and process your personal data for the following purposes:
- To process and deliver your ticket purchases
- To communicate about events, orders, or service updates
- To send promotional and marketing communications (with your consent)
- To improve website functionality and user experience
- To comply with legal and regulatory obligations in Rwanda

4. Legal Basis for Processing

Under Rwanda Data Protection Law, the legal grounds for processing your personal data include:

- Performance of a contract
- Legal obligation
- Consent
- Legitimate interests

5. Data Sharing

We may share your personal data with:
- Payment processors
- Event organizers
- Service providers
- Public authorities when required by Rwandan law

We do not sell or rent your data to third parties.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

7. Data Storage and Retention

Your data is securely stored and retained only as long as necessary unless a longer period is required by law.

8. Your Rights Under Rwanda Law

You have the right to access, rectify, erase, object to processing, data portability, and withdraw consent.

9. Data Transfers Outside Rwanda

If applicable, data transferred outside Rwanda will be safeguarded as per the law.

10. Children’s Privacy

We do not knowingly collect data from individuals under 16 without parental consent.

11. Changes to this Privacy Policy

Updates will be posted on this page with a new "Last Updated" date.

12. Contact Us

Mundi Events Team
Email: info@mundi.rw
Phone: +250 786 253 445
Address: KN 3 Road, Gikondo, Kicukiro District, Kigali, Rwanda.